A customer can select the rush order box on the order form to have their order into the mail within 1-2 days. The rush order charge is $5.00 per set of ribbons and $10.00 per set of mini or large medals and will be handled on a case-by-case basis. The rush order process depends on the availability of inventory to complete your order. In the event an item is out of stock and necessary to complete your order, The Sharp Image will contact the customer via email, phone or text on the same day the order is placed.