Customers who wish to update a set made previously by The Sharp Image may mail their ribbon or medal sets back to The Sharp Image for updates along with a current copy of their awards and decoration list.
Device updates are free for both ribbon and mini or full size medal sets made by The Sharp Image. Device updates for sets not made by The Sharp Image are .75 cents per update plus the cost of shipping back to the customer if applicable.
Ribbon additions – I will add new ribbons to Sharp Image sets as long as the new ribbon is going within the top two rows. If the new ribbon is going below the top two rows then I have to remake/recharge for the set. The cost to add a ribbon within the top two rows is $6.50 per ribbon set plus tax ($2.50 for the ribbons and $4.00 to mount set on new backing) the cost of shipping the updated set back to the customer. Unfortunately, The Sharp Image cannot add ribbons to flat mounted ribbon sets made by other companies.
Mini or Large Medal additions (Brass and Anodized finishes) – I will add new medals to Sharp Image medal sets for the cost of the additional medal. For example, adding a Meritorious Service Medal to a mini medal set previously made by The Sharp Image will be $9.00 plus tax. Medal prices vary by finish (Brass or Anodized) and size (Large or Miniature.) If customers wish to add a medal to a set not made by the Sharp Image, the cost will be $5.00 per medal to remount (plus tax) and the cost of the additional medal (if not provided already by the customer).
Please contact The Sharp Image prior to dropping off or mailing ribbon and medal sets back to me for updates to ensure products meet my update policy.
Email firstname.lastname@example.org, or call or text (505) 720-4110.
A customer can mail or drop off* ribbon and medal sets for updating to me at:
The Sharp Image
4812 S. Wildwood Ln.
Spokane WA 99206
*If local Fairchild AFB/Spokane customers wish to drop off their set(s), please call or send a text to (505)720-4110 to ensure I am available for drop off.